WELCOME TO MOBILE TYRES NATIONWIDE!
This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
By accessing or using our Services, you agree to the terms detailed in this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our Services.
INFORMATION WE COLLECT
Personal Information:
– When you use our Services, we may collect personal details such as your name, contact information, and vehicle specifics.
Non-Personal Information:
– We may also gather non-personal data, including but not limited to browser type, IP address, and device information, to enhance your user experience.
HOW WE USE YOUR INFORMATION
Service Delivery:
– To provide mobile tyre fitting services and meet your requests.
Communication:
– To respond to your inquiries, provide updates, and share relevant information.
Marketing:
– To inform you about promotions, offers, and other updates related to our services. You can opt out of marketing communications at any time.
INFORMATION SHARING
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.
Service Providers:
– We may share your information with third-party service providers who assist us in delivering our Services.
Legal Compliance:
– We may disclose information when required by law or to protect our rights.
SECURITY
We implement security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
COOKIES
We use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings.
YOUR CHOICES
You have the right to access, correct, or delete your personal information. If you have any questions or requests regarding your data, please contact us.
REFUND ELIGIBILITY
Service Quality:
– If you are dissatisfied with the quality of our mobile tire fitting service, please contact us within 2 days from the service date. We will assess the issue and, if necessary, provide a refund or an alternative solution.
Cancellation:
– If you need to cancel your service appointment, please do so at least one day in advance. Refunds for cancellations made within this timeframe will be processed promptly.
NON-REFUNDABLE ITEMS
Used or Damaged tyres:
– Tyres that have been used or damaged after our mobile tyre fitting service are non-refundable.
Service Fee:
– The service fee for the mobile tyre fitting appointment is non-refundable if the service has been completed.
REFUND PROCESS
Contact Us:
– To initiate a refund or discuss any concerns, please contact our customer support at support@mobiletyresnationwide.co.uk.
Provide Details:
– When contacting us for a refund, please provide your name, contact details, service date, and a detailed description of the issue.
Evaluation:
– We will review your request and may ask for additional information to assess eligibility for a refund.
Refund or Resolution:
– If your request is approved, we will process the refund through the original payment method or offer an alternative resolution.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at support@mobiletyresnationwide.co.uk.
Thank you for choosing Mobile tyres Nationwide!
